Once the order has been placed you will receive a confirmation email, providing details of the order placed, delivery address specified and approximate delivery date as agreed in our delivery terms for your area. Please ensure you provide the correct email address or else you will not receive this confirmation. The order should be checked as soon as possible. Any problems please contact us email@example.com or request a call back via the website.
How soon will I receive my order?
Delivery takes place usually within 14-21 working days from when order confirmation and cleared payment has been received. This may also be subject to change for special orders and in busy periods.
How will i know what day or time i will receive my Delivery?
The Delivery company will send you a text message before 5pm on the day prior to delivery to confirm delivery date and a 2 hour time window will be allocated to you. Should this date and time not suit please inform the delivery company immediately upon receipt of text message to reschedule another convenient time.
On occasions, we may use a professional insured carrier to deliver on our behalf. In these instances, delivery may become unavoidably delayed. We regret we cannot be held responsible for any such delays.
Do I require home delivery and assembly in room of choice?
If you require home delivery to a room of your choice and assembly , this will require a 2 man delivery team and this will incur a £30 additional charge which will be added to your order. You will be asked to specify Room delivery and assembly at time of purchase. Please ensure delivery access is available for this service as delivery team may refuse delivery to the designated area and goods will be left in safe area.
What should I do when my order is delivered?
Our goods should arrive in perfect condition. Check all goods at time of delivery for any signs of damage that may affect you using your new product. If packaging is damaged please inform driver at time of delivery and ensure he updates his notes. If everything is in good order, please sign delivery confirmation.
What if I notice damage some time after delivery?
If goods are found to be faulty or damaged after delivery we will offer you a refund or exchange the faulty part. A collection surcharge may be payable and this will be based on the value of goods being returned.
New sofa arrived a week earlier that expected. Jason was very professional and easy to deal with. I would highly recommend anyone looking for a new sofa to get in touch. He also delivered and set it up.
Received my sofas and absolutely love them ! After looking at bigger retailers with bigger prices I found sofas ireland on Facebook. I was hesitant to begin with due to not knowing much about Sofas Ireland however after meeting with Jason I was put at ease.
Great customer service. Great product. Great price! very happy with my purchase ☺️
Excellent service! 5 stars ⭐️⭐️⭐️⭐️⭐️ This is the 2nd time we have ordered sofas from Sofas Ireland & would highly recommend them on quality & price! We ordered sofas on Sunday & got them delivered today - such a speedy & fantastic service! 😀
Received my new 3c2, arm chair and foot stool from Sofas Ireland today. Am so pleased with the service and quality. Delivered 2 weeks earlier than expected 🙌 Jason was so helpful. Would highly recommend to anyone thinking of getting a new sofa
After looking in the bigger retailers and delivery being 6 months plus I was delighted to come across Sofas Ireland and find that they could deliver to Carrickfergus in 5 weeks despite being in the run up to Christmas. I’m absolutely blown away by the quality of my two new sofas and footstool for the price. It’s exactly what I was looking for and Ciara answered my many questions super quickly and kept me informed at every step of the way. Customer service is second to none and advice on care & maintenance was given on delivery which is a bonus. I was unsure what to expect as I’ve never purchased a sofa without seeing it in person but these totally exceed expectations. I can’t recommend Sofas Ireland highly enough, you won’t be disappointed!
Purchased a velvet sofa and bar stools from Jason recently, efficient and helpful customer service throughout ! Items arrived today, delighted with the quality of them, they have really completed our new kitchen. Stress-free experience from start to finish and would highly recommend !
Could not recommend this company enough today I received delivery exactly as I was told it would be no messing about and the sofa is absolutely beyond my expectations waiting on the pouffee as I ordered it after the sofa this company is definitely a hidden gem and I would defo have no doubt about using again or recommending thanks Jason
Amazing service from arranging to view the sofas to delivery. I ordered my Nina sofa and it was delivered in 10 days. The quality is amazing and it is super comfortable. Thanks very much Jason and Ciara I am over the moon!
We bought our sofa from Sofas Ireland and we could not praise them enough. They got it to us as quickly as was possible and today it was delivered AND set up by them and we are over the moon. Massive thank you and we could not recommend you guys enough. Very great job 👏
Many thanks to all the staff at Sofas Ireland - from my initial phone call to delivery of my sofa, everything was handled so professionally. I ordered my sofa on 17 June and exactly 2 weeks later, it was delivered. I am delighted with it. Thank you and would highly recommend.
Guys a massive thanks for the service provided in purchasing my new Linda corner sofa. Everything from initial enquiry to delivery was seemless and the quality of product is top class. It’s very much appreciated :) Thank you!
Just had my sofas delivered. What a great company so friendly, helpful and great value. They keep you informed and delivered when they said they would. Absolutely love my sofas would totally recommend Sofas Ireland.
So happy with my experience. The both delivery drivers where excellent with helping getting sofa into tight space. Sofa is better than I expected really happy with it great quality. Will recommend to friends
Suite arrived this morning And I am in LOvE it’s so beautiful and cosy so glad I went with SOfAS iRELAND down to the staff couldn’t have been more helpful I only placed the order a few weeks back Thanks again to Jason and his team I’ll be sure to pass yous on to friends and family ❤️❤️❤️
Beautiful high quality sofas - was nervous ordering online but wasn't disappointed in any way. 4 week delivery time was promised and delivered. Jason was a pleasure to deal with. thoroughly recommend. thank you
Got our new sofas and foot stool delivered today. Came quicker than expected which we are delighted with. The sofas are fabulous and the delivery men couldn't do enough. Highly recommend sofas ireland!
Sofa Ireland: more than happy with my delivery yesterday off sofa and foot stool Great Quality, friendly and affordable Two great delivery lads who got my sofa through a tight squeeze with no issues Thankyou both Support local shop local 👍👍
Absolutely delighted with my new sofas!! At a great price, amazing customer service and quickly deliver I cannot recommend these guys highly enough. Ordered late sat night and arrived early Thursday morning. Thanks Sofas Ireland!!😁
I received my sofa on 9/12/20 and wasnt due till the 21st of December, service was outstanding, really helpful couldn't of done enough for me.highly recommend. as was the delivering man. would recommended your shop to anyone. thanks once again.
Abso love my new sofa!! Great quality and the colour was exactly what we needed, and Chesterfield Arms with a comfy back is exactly what I have been hunting for. Great service from Ciara and Jason and came earlier than expected.
Thank you so much highly recommend and will defo buy from again in the future
absolutely love my new sofa!!excellent service from order to delivery!!jason& ciara were fantastic to deal with .replied to all messages & calls even out of hours.i will 100% be buying from sofas Ireland again!! thanks a million guys I'm a very happy customer
I ordered online was nervous, the customer service I received was excellent and really helpful. My sofa came today and it is amazing quality, stunningly beautiful and perfect to the sizes online. to be honest a excellent service through out. well done staff and Sofas Ireland 10/10:from me and I'm hard to please. Highly recommended.
Thanks a million for our new Linda sofa, very reasonably priced, looks pretty and it's super comfy! Fantastic customer service from Jason, could not recommend this man enough, not only super helpful with 100 questions I've had on the phone, delivered our sofa within 2 weeks, brought it into our living room and put it together. Very pleased with the purchase, happy to have it before Christmas.Will buy again! 😉
Professional service. Timely delivery. Delivery Driver was professional, very quick to set up and was very clean in the process. Ciara was very professional in dealing with our enquiries. Can not recommend this company enough. Thank you for our sofa.
just had my belinda suite delivered today.jason was so professional n so clean n tidy after he finished delivering it to me.the suite is beautiful n so comfortable and the price was really good too.i would definitely recommend this company.im one happy customer.thank you jason.anne.(lyndhurst)
I ordered this beautiful corner sofa in Ashphalt grey velvet for my new home. I didn’t have a move in date due to covid19 but Jason and ciara were brilliant and when the sofa was in stock they kept it in their storage until I moved house. Amazing customer service and the quality of my sofa is amazing too. Highly recommend!! Thank you guys 😁